TP Infinity stands as a leading Amazon Connect Service Delivery Partner and an Advanced Tier Partner within the AWS ecosystem. Through our Cloud Center of Excellence, supported by a team of highly trained professionals, we have successfully executed numerous cloud projects and earned extensive cloud certifications. Our expertise ensures the delivery of contact center solutions that maximize flexibility, enhance security, and improve overall performance.
Unlock seamless customer interactions and elevate experiences with TP Infinity and Amazon Connect.
Amazon Connect is a versatile cloud-based platform that enables organizations to efficiently manage customer interactions across various channels like voice and chat. It seamlessly integrates with other applications to provide personalized communication tailored to customer preferences.
Leveraging decades of expertise, TP Infinity collaborates with top brands to design and manage advanced contact center solutions using Amazon Connect and AWS, ensuring exceptional customer experiences.
Support voice, chat, and messaging across multiple channels to ensure a unified customer experience.
Match customers with the best customer experts using intelligent routing based on their history, preferences, and requirements.
Enhance customer interactions using natural language processing (NLP) and AI-driven capabilities.
Match customers with the best customer experts using intelligent routing based on their history, preferences, and requirements.
Tailor customer journeys with Amazon Connect's intuitive contact flow designer.
A globally recognized tech brand revamped its CX by moving to Amazon Connect, automating processes, and enhancing service delivery. The result? Faster interactions, streamlined operations, and improved resolution rates for both customers and employees.
Boost your customer experience and operational efficiency by leveraging our expertise, proprietary solutions, and powerful technology partnerships in automation and digital CX.
